1. Introduction

AhamVerse Technologies Pvt. Ltd. ("AhamVerse Technologies", "AhamVerse", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we may collect, use, store, process, disclose, and protect information when you visit our website, communicate with us, submit an enquiry or quotation request, engage us for a project, purchase or enquire about our products, or otherwise interact with AhamVerse Technologies.

AhamVerse Technologies provides services and solutions across software development, web and mobile application development, artificial intelligence, automation, embedded systems, electronics, Internet of Things (IoT), PCB design and development, hardware prototyping, product development, manufacturing support, UI/UX design, creative services, digital marketing, and related technology services.

By accessing or using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

The information we collect depends on how you interact with AhamVerse Technologies. We may collect the following categories of information.

2.1 Personal Identification Information

When you contact us, request a quotation, submit a form, communicate with our team, or engage our services, you may voluntarily provide information such as:

• Full name
• Email address
• Phone or mobile number
• Country, state, city, or general location
• Company or organisation name
• Job title or professional role
• Preferred method of communication

2.2 Project and Enquiry Information

When you contact us regarding a project, service, product, quotation, partnership, or business requirement, we may collect information including:

• Service or product you are interested in
• Project type and current project stage
• Project description and requirements
• Technical specifications
• Expected project start or completion timeline
• Estimated or proposed budget
• Existing systems, products, or technologies involved
• Prototype or manufacturing requirements
• Additional notes or instructions submitted by you

2.3 Files and Documents

Where our website or communication channels allow file submission, you may provide documents such as project briefs, requirement documents, specifications, reference materials, images, drawings, schematics, PCB-related files, design files, presentations, or other materials necessary for evaluating or carrying out your request.

2.4 Business and Client Information

If you become a client, supplier, partner, contractor, or other business contact, we may process information reasonably necessary to manage the business relationship, including contact information, project communications, proposals, quotations, agreements, invoices, transaction references, delivery information, support requests, and related records.

2.5 Technical and Usage Information

When you access our website, certain technical information may be generated or collected automatically by our website, hosting infrastructure, security systems, or similar technologies. This may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Screen or device characteristics
• Pages visited
• Date and time of access
• Referring or exit pages
• Approximate geographic region derived from technical information
• Website interaction and performance information
• Error, diagnostic, security, and server log information

This information may be used to operate, secure, maintain, troubleshoot, and improve our website and digital services.

3. How We Collect Information

Information may be collected through several interactions, including when you:

• Visit or browse our website
• Submit our contact form
• Submit a Request a Quote form
• Enquire about a software or hardware product
• Contact us by email, phone, messaging platform, or other communication channel
• Send project requirements or supporting documents
• Request technical support or maintenance
• Enter into a commercial or project relationship with us
• Interact with our business through social media or other digital platforms
• Otherwise voluntarily provide information to our team

4. How We Use Your Information

We may use information collected through our website and business interactions for legitimate operational and business purposes, including to:

• Respond to enquiries and communications
• Understand your requirements
• Prepare quotations, proposals, estimates, and project plans
• Evaluate the feasibility of proposed projects
• Provide requested products, services, or solutions
• Design, develop, test, deploy, and maintain technology solutions
• Provide customer service and technical support
• Communicate regarding ongoing projects
• Manage client, supplier, partner, and business relationships
• Process business transactions and maintain related records
• Improve our website, services, products, and customer experience
• Monitor website reliability, performance, and security
• Detect, investigate, and prevent misuse, fraud, security incidents, or unlawful activity
• Protect our legal rights, systems, users, clients, and business
• Maintain records required for administrative, contractual, tax, accounting, or legal purposes
• Comply with applicable laws, regulations, legal proceedings, or governmental requirements

5. Communications

If you contact AhamVerse Technologies or submit an enquiry, we may use the contact information you provide to respond to your request and communicate with you about relevant services, products, quotations, projects, support requests, or business matters.

We may also send follow-up communications relating to an enquiry or existing business relationship. Where required, promotional or marketing communications will be handled in accordance with applicable requirements, and you may request that we stop sending such communications.

6. Cookies and Similar Technologies

Our website may use cookies, browser storage, session technologies, or similar mechanisms where necessary to provide website functionality, remember preferences, maintain sessions, improve performance, understand website usage, or protect the website against abuse.

Cookies are small pieces of information stored on or accessed through your device by a website. Depending on the technologies used on our website, cookies may be temporary session cookies or may remain for a defined period.

You can generally control or delete cookies through your browser settings. Disabling certain cookies or browser storage features may affect the functionality or performance of parts of the website.

If we introduce additional analytics, advertising, or other technologies that require additional notice or consent, we may update our website controls and this Privacy Policy accordingly.

7. Third-Party Services and Service Providers

We may use third-party service providers where reasonably necessary to operate our business, website, infrastructure, communications, or services.

Depending on our operations and the services requested, these providers may include companies that provide:

• Website hosting and server infrastructure
• Cloud computing or data storage
• Email delivery and business communications
• Website security and performance services
• Analytics and diagnostic services
• File storage or collaboration tools
• Payment, invoicing, or accounting support
• Logistics, delivery, manufacturing, or supply-chain support
• Professional, legal, accounting, or technical services

Where information is shared with a service provider, we aim to limit the information to what is reasonably necessary for that provider to perform the relevant function.

8. How We May Share Information

We do not sell your personal information as part of our ordinary business operations.

Information may, however, be disclosed where reasonably necessary:

• To employees or authorised team members who need the information to perform their responsibilities
• To contractors, consultants, vendors, or service providers assisting us
• To suppliers or manufacturing partners where necessary to fulfil a hardware or product requirement
• To professional advisers such as legal or accounting professionals
• To comply with applicable law, regulation, court order, legal process, or lawful government request
• To investigate or prevent fraud, misuse, security incidents, or illegal activity
• To protect the rights, property, safety, systems, clients, or operations of AhamVerse Technologies or others
• In connection with a merger, acquisition, restructuring, investment, financing, sale of assets, or similar corporate transaction, subject to applicable requirements
• Where you have requested, authorised, or consented to the disclosure

Project-specific confidential information may also be subject to additional confidentiality obligations contained in a proposal, agreement, non-disclosure agreement, or other contract between AhamVerse Technologies and the relevant client or partner.

9. Project Information and Confidential Materials

Technology projects may involve commercially sensitive or confidential information such as business requirements, product concepts, source code, credentials, databases, schematics, circuit designs, PCB files, prototypes, technical documents, design files, intellectual property, or other proprietary materials.

We aim to handle such information only for legitimate purposes connected with evaluating, developing, delivering, maintaining, or supporting the relevant project.

Where additional confidentiality requirements apply, they may be documented separately through a Non-Disclosure Agreement (NDA), project agreement, service agreement, statement of work, or other written arrangement.

10. Data Security

We take reasonable administrative, organisational, and technical measures intended to protect information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and systems involved, safeguards may include access controls, authentication mechanisms, secure hosting practices, software updates, backups, restricted access to project information, and other appropriate security measures.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect information, absolute security cannot be guaranteed.

11. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to enquiries
• Maintain ongoing client or business relationships
• Deliver and support projects
• Maintain transaction and accounting records
• Meet contractual obligations
• Resolve disputes
• Enforce agreements
• Maintain appropriate business records
• Meet applicable legal, regulatory, tax, or compliance requirements

Retention periods may therefore vary depending on the type of information, the nature of the relationship, contractual obligations, technical requirements, and applicable law. Information that is no longer reasonably required may be deleted, anonymised, archived, or otherwise handled in accordance with our operational and legal requirements.

12. Your Privacy Choices and Rights

Depending on the circumstances and applicable law, you may have rights or choices concerning personal information that relates to you.

These may include the ability to:

• Ask whether we hold personal information relating to you
• Request access to certain personal information
• Request correction of inaccurate or incomplete information
• Request deletion of information where appropriate
• Withdraw consent where processing depends on consent
• Object to or request restriction of certain processing where applicable
• Request that marketing communications stop
• Raise a concern regarding how your personal information has been handled

These rights are not absolute and may be subject to applicable legal, contractual, security, record-keeping, or other legitimate requirements. We may also need to verify your identity before processing certain requests.

13. Accuracy of Information

You are responsible for providing accurate and current information when communicating with us. If information you previously provided changes, you may contact us to request an appropriate update.

14. International Services and Data Processing

AhamVerse Technologies operates from India and may provide technology services to clients and users in other countries.

Depending on the technologies, hosting providers, communication platforms, service providers, or project arrangements involved, information may be processed or stored in locations other than the location from which you originally provided it. Where applicable, we take reasonable steps to handle such information consistently with applicable requirements and this Privacy Policy.

15. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, social media services, tools, documentation, or other external resources.

AhamVerse Technologies does not control the privacy practices of independent third parties. When you leave our website or interact with a third-party service, that provider's own privacy policy and terms may apply. We encourage you to review those policies before providing personal information.

16. Children's Privacy

Our website and commercial services are primarily intended for businesses, organisations, professionals, entrepreneurs, developers, and individuals seeking technology products or services. They are not designed specifically for children.

We do not knowingly seek to collect personal information from children where parental or guardian consent would be required under applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

17. Legal and Regulatory Compliance

We may process, retain, or disclose information where reasonably necessary to comply with applicable laws, regulations, contractual obligations, legal proceedings, lawful government requests, taxation or accounting requirements, or to establish, exercise, or defend legal claims.

18. Security Incidents

If we become aware of a security incident involving personal information, we may investigate the incident, take reasonable steps to contain and remediate it, and provide notifications where required by applicable law or where otherwise appropriate.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business operations, technologies, legal requirements, or privacy practices.

When changes are made, the revised version will be published on this page and the "Last Updated" date will be changed accordingly. We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about how your information is handled, you may contact us.

21. Consent and Acknowledgement

Where consent is required for a particular processing activity, we will seek it as appropriate. In other circumstances, information may be processed where necessary to respond to your request, provide requested services, perform contractual obligations, operate and secure our business, comply with legal obligations, or pursue other legitimate purposes permitted by applicable law.

By voluntarily submitting information through our website or communicating with AhamVerse Technologies, you acknowledge that the information will be handled as described in this Privacy Policy, subject to applicable law and any separate agreement between you and AhamVerse Technologies.